Employee Emotional Health Assistance Program · United Arab Emirates

Struggling Employees? Get Confidential Mental Health Support — Fast.

  • Licensed psychologists & psychiatrists
  • Stress, anxiety, burnout & family issues — handled
  • 12+ languages · 365 days

Reduce stress, burnout & absenteeism — before it impacts your business.

DHA & CDA Licensed
10+ years in UAE
20+ Expert Clinicians
Multilingual Support

100% Confidential · No data shared with employer

Trusted by leading multinationals and government entities

Commercial Bank of Dubai
Federal Authority for Identity, Citizenship, Customs & Port Security
Landmark Group
Lucy Electric
Mepra
DEWA
Government of Ajman
Easa Saleh Al Gurg Group
DULSCO
Wio
Dubai Customs
Jumeirah Group
AW Rostamani
Al Ghurair
Etihad Airways
Why offer an EAP?

Lower costs. Higher performance. Stronger culture.

When employees have a safe space to manage stress, anxiety, burnout or personal challenges, they show up more focused, engaged and resilient — and your business reaps the rewards.

Higher productivity

Focused, engaged employees deliver more. Better concentration, fewer mistakes, faster decisions.

Fewer sick days

Burnout and anxiety drive most preventable absences. Early intervention cuts that cost.

$

Lower insurance premiums

Happier employees file fewer claims. Utilization data improves your renewal terms next year.

Better retention

Showing employees their wellbeing is valued reduces turnover and strengthens your culture.

What your employees get

🔒

100% Confidential

Information is never shared without formal authorization. Sessions are private — your HR team only sees aggregate utilization.

🕐

Available 365 days

WhatsApp, call, email, online video, or in-person at our Dubai centre. Crisis intervention support included.

🌍

12+ languages

Arabic, English, Malayalam, Urdu, French, Spanish, German, Tagalog, Hindi, Tamil, Russian, Farsi.

👨‍👩‍👧

Self + immediate family

Coverage extends to spouse and children — care for the whole household, not just the employee.

Issues we help with

A licensed clinical team across the full spectrum of workplace and family mental health.

Stress, Anxiety & Depression
Major Depressive Disorder
Relationship Issues
Maternity & Pre/Post-natal
Elderly Care
Childcare & Parenting
Anger Management
OCD & Phobias
Bipolar Disorder
Grief & Loss
Addiction Recovery
Workplace Conflict
Managerial Burnout
Lifestyle Changes
Adoption Assistance
Crisis Intervention

How it works

  1. 1

    Reach out

    Employee calls, WhatsApps, or emails our mental health representative — anonymously if they prefer.

  2. 2

    Initial assessment

    A licensed psychologist is matched to the case based on language, gender, and concern.

  3. 3

    Therapy plan

    Online, in-person at our Dubai centre, or phone-based sessions — whatever fits the employee.

  4. 4

    Ongoing support

    Follow-ups, family inclusion when relevant, and inpatient referral in emergencies.

Why LifeWorks

Generic global EAPs route your employees to call centers abroad. We are locally licensed, locally based, and locally accountable.

10+
Years in Dubai
20+
Licensed clinicians
30+
Years team experience
12+
Languages supported
  • DHA, CDA and Dubai Aviation Authority licensed clinicians
  • Members of the American Psychological Association
  • Dedicated account manager and exclusive care plan per organisation
  • Programs for blue-collar workforce, maternity, adoption, elderly care
  • Aggregate quarterly utilization reports for HR
  • Inpatient referral protocol for crisis cases

Works with your existing health insurance

Your employees can access LifeWorks through their existing health coverage. We are empanelled with leading insurance providers across the UAE.

NEXtCARE
NAS
Bupa
Cigna
MetLife
Almadallah
Neuron
SAADA
Enaya
Aetna

Meet a few of our clinicians

Twenty-plus DHA & CDA licensed psychologists and psychiatrists, members of professional bodies including the American Psychological Association.

Dr. Abdelaziz Osman
Dr. Abdelaziz Osman
Consultant Psychiatrist · MD, AB, MSc
20+ yrs
Dr. Mohammed Bardi
Dr. Mohammed Bardi
Consultant Psychiatrist · MD Psychiatry
15+ yrs
Dr. Fatemeh Abdi
Dr. Fatemeh Abdi
Clinical Psychologist · PhD
20+ yrs
Naeema Ali
Naeema Ali
Psychologist · PhD (Psycho-Oncology, CBT)
30+ yrs
Dr. Azizreza Ghasemzadehi
Dr. Azizreza Ghasemzadehi
Counselling Psychologist · PhD
20+ yrs
Javaria Zahra
Javaria Zahra
Counselling Psychologist · MD, MS, MPhil
16+ yrs
Vidushi Sukam
Vidushi Sukam
Consultant Psychologist · RCI Licensed
13+ yrs
Harpreet Saini
Harpreet Saini
Consultant Psychologist
13+ yrs

Care in your team's language

Mental health works best in the language a person dreams in. Our clinicians cover the languages your GCC workforce actually speaks.

ArabicEnglishMalayalamUrduFrenchSpanishGermanTagalogHindiTamilRussianFarsiPunjabiPashto
What clients say

What HR leaders and employees say

The team handled a sensitive crisis case for one of our employees over a weekend. The response time and discretion were exactly what we needed.
HR Director
Multinational FMCG, UAE
Multilingual support was the deciding factor. Half our workforce isn't comfortable in English — LifeWorks meets them where they are.
Head of People
Construction, KSA
Confidential, professional, and the in-person option in Dubai matters. Our employees actually use the program, which is rare for EAPs.
Wellness Manager
Government entity, UAE

Get a tailored EAP proposal

Tell us about your team and we'll come back within one business day with a care plan and pricing.

  • DHA, CDA and Dubai Aviation Authority licensed clinicians
  • Programs for blue-collar workforce, maternity, adoption, elderly care
  • Aggregate quarterly utilization reports for HR

We respect your privacy. Your details are used only to respond to this enquiry.

Frequently asked questions

Is this really confidential?+

Yes. Sessions, identities, and case notes are never shared with your employer. HR only receives aggregate utilization metrics — no names, no details.

Does the program cover employees outside the UAE?+

Yes. We deliver online and phone sessions across all GCC countries. Our clinicians are Dubai-licensed and our centre supports in-person sessions for UAE-based staff.

What languages are covered?+

Arabic, English, Malayalam, Urdu, French, Spanish, German, Tagalog, Hindi, Tamil, Russian, Farsi and more. Tell us your workforce mix and we match clinicians accordingly.

How is pricing structured?+

Per-employee per-month with an exclusive care plan tailored to your headcount and use case. Request a quote and we'll come back within one business day.

How fast can we go live?+

Typical onboarding is 7–10 days from contract signature. Crisis cases can be supported during onboarding.

What happens in a mental health emergency?+

Our clinicians provide crisis intervention and refer to inpatient facilities when clinically required. The program operates 365 days a year.